Features

Built for OPE shops, not retrofitted from a car DMS

Every module below is designed around how outdoor power equipment dealerships actually work — service tickets that fit a carb rebuild as easily as a riding-mower deck swap, parts inventory that tracks belts and blades by bin, and unit records that handle serial numbers from Stihl, Husqvarna, Toro, Honda, Briggs, Kohler, and the rest. One platform, $49 per month per location.

Everything Your OPE Shop Needs

Every module is designed to work together — not as separate add-ons you pay extra for

Service Tickets & Repair Orders

From carb rebuilds to deck swaps to seasonal storage. Built for OPE service-bay reality.

  • Open a ticket from a customer, unit, or serial lookup
  • Assign techs and schedule the bay
  • Tech clock in/out per job for true labor cost
  • Multi-status workflow: Diagnosing → Awaiting Parts → Closed
  • Customer authorization signatures (printed or on tablet)
  • Printed and emailed repair orders with photos
Invoicing & Counter Sales

Counter parts sales, mower sales, repair invoices — one register, one ledger, no double entry.

  • Sales and service invoices in one place
  • Estimates and quotes for big repairs
  • Branded PDF invoices, emailed in one click
  • Deposits, partial payments, layaway
  • Sales tax by location, including bundled labor rules
  • Permanent document archive — nothing ever disappears
Parts & Inventory

Belts, blades, filters, plugs, oil, decks, carb kits — every SKU you stock, by bin and location.

  • Full parts catalog with UPC + OEM part numbers
  • Bin locations and multi-location stock
  • Reorder points so seasonal parts never go to zero
  • POs and receiving from Stens, Rotary, J-Thomas, OEMs
  • Vendor management with backorder tracking
  • Bulk CSV import for opening day
Units & Serial Tracking

Every mower, blower, snowblower, generator, and trimmer you sell or service — tracked by serial.

  • New, Used, Rebuilt, Consignment statuses
  • Serial / VIN / engine-number tracking
  • Make/Model/Year hierarchy with engine info
  • Multi-image uploads for the lot listings
  • Consignment owner and payout tracking
  • Stock numbers and lot management
Customer Records & CRM

Know every customer's mower, every repair you've done on it, and what they bought from you in 2019.

  • Complete customer profiles tied to their units
  • Full service and purchase history per customer
  • Lead pipeline and follow-up reminders
  • Email + SMS templates (winterization, pickup ready, recall)
  • Document storage per customer (insurance, signed waivers)
  • Custom fields for whatever your shop tracks
OEM Warranty Claims

File Stihl, Husqvarna, Briggs, Kohler, and Honda warranty claims without losing track of reimbursement.

  • File a claim straight from the work order
  • Full status workflow: Filed → Approved → Paid
  • Labor and parts reimbursement tracking with aging
  • Claim history per unit and per OEM
  • OEM-specific claim numbers and notes
  • Approval and payment status visible to the whole team
Equipment Rentals

Stump grinders, log splitters, aerators, sod cutters — rentals tracked the same way as your sales fleet.

  • Rental fleet with availability calendar
  • Rental agreements with digital signature
  • Daily, weekly, and monthly rate cards
  • Late fees, damage charges, and deposit tracking
  • Rental history per unit (use hours, returns)
Reports & Dashboards

See parts margin, WIP aging, tech efficiency, and sales mix without exporting to Excel.

  • Sales by period, salesperson, and category
  • Technician efficiency and billable-hour reports
  • Parts margin and WIP aging
  • Inventory valuation by location and category
  • Commission reports with split support
  • CSV and PDF export — your data is always yours
Permissions & Multi-Location

One owner, two stores, six techs, two parts counter staff — everyone sees what they should and nothing else.

  • Role-based access control
  • Owner, Manager, Tech, Parts, Writer roles
  • IP allowlist restrictions if you need them
  • Audit trail on critical actions
  • Custom field configuration per entity
  • Multi-location support — $49 per location, that's it

Add-ons and integrations

Two-way SMS

Text customers when their mower is ready, when an estimate's approved, or to confirm a pickup. Replies land in their customer record.

$25/mo + one-time $25 setup (carrier 10DLC registration cost).

QuickBooks Online integration

Daily sales summaries pushed to QBO as journal entries. No manual reconciliation, no double entry.

Included. See how it works.

Card payments

Bring your own merchant processor or use ours. Either way, payments post directly against the invoice — no separate reconciliation step.

Data import & migration

CSV import for customers, parts, and units. We'll help you map columns from your old DMS export. No charge for migration assistance during your trial.

See it running on your own data

Skip the sales call. Start a 90-day free trial, import a CSV of your customers and parts, and see how your shop actually runs on Shop1 — $49 per month per location once the trial ends, and not a dollar before.

Start Free 90-Day Trial See Pricing