Small Engine Shop Software
For the work that actually comes through your door — carb rebuilds, ethanol repairs, 2-stroke and 4-stroke service.
Built for the messier reality of small-engine repair
Most small-engine repair shops aren't selling new equipment in volume — they're keeping homeowners' and landscapers' equipment running. Shop1 is dealer management software that fits that reality: a service ticket for a Stihl chainsaw with a fouled plug looks the same as one for a Briggs-powered pressure washer with a stuck float, and the customer's whole repair history is one click away.
The software handles 2-stroke and 4-stroke equipment, OEM and aftermarket parts, walk-in carb rebuilds and ethanol-damaged tank cleanouts, drop-off intake with photos, and pickup tickets with payment terms that fit how small-engine shops actually run.
Workflows that fit a repair-heavy shop
Small-engine repair has its own rhythms. Shop1 fits them.
Carb rebuilds & ethanol-damage repairs
The single most common repair job in a small-engine shop, and the one most often handled with a sticky note. Shop1 turns it into a fast-intake service ticket with a stock "carb rebuild" template, OEM kit numbers pre-filled if the engine model is known, and a customer notification when the job is ready for pickup.
2-stroke vs. 4-stroke service
Chainsaws, line trimmers, leaf blowers, and most handheld OPE run 2-stroke; mowers, pressure washers, and generators run 4-stroke. Shop1 lets you tag and price labor differently, track 2-stroke fuel-mix recommendations on the unit, and surface lifetime fuel-related repairs per customer.
Drop-off intake with photos
Snap photos of the unit at intake and attach them to the ticket. Documents the condition you received it in (no surprise scratch arguments at pickup), shows the engine model plate, and gives the tech something to reference before they pull it off the rack.
Estimate & authorization
Diagnose first, quote a number, send the customer the estimate by email or SMS, and don't touch anything until they approve. Shop1 captures the auth digitally and stamps it on the ticket so there's no "I never said yes to that" later.
Repeat & warranty repairs
Pull a unit's full repair history in one click. Shop1 flags when the same engine has been in three times for the same complaint — useful for warranty arguments and for catching the trimmer that's never going to run reliably.
Briggs / Kohler / Honda warranty claims
File OEM warranty claims straight from the work order. Track aging on labor and parts reimbursement so claims don't sit on hold for months. Helpful when you've got 30 open with Briggs at any given time.
Parts kits & supersessions
Sell a carb kit, an air filter, a plug, and a fuel line as one bundle. Shop1 supports kit items so you don't re-key the same parts on every ticket. Supersession tracking helps when an OEM updates a part number.
Stens / Rotary / J-Thomas POs
Generate purchase orders to your aftermarket parts vendors, receive against them, update stock automatically. CSV import means opening day isn't a five-week data-entry project.
Every small-engine category in one place
If it has a small engine and ends up in your shop, Shop1 tracks it.
Stihl, Husqvarna, Echo, Makita
Backpack, handheld, walk-behind
Straight shaft, curved, bent, edger heads
Honda, Briggs, Kohler power
Inverter, conventional, standby
Single-stage, two-stage, three-stage
Front-tine, rear-tine, mini cultivators
$49 a month, no setup fee
Per location, billed monthly, with a 90-day free trial first. No credit card today, no per-ticket fees, no per-user fees, no annual contract. Cancel any time and walk away with your data via CSV.
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